Frequently asked questions
What is the cut-off date for every month?
The cut off date every month is the 15th. If there is a change in this date or stock has sold out before the date, you will be notified via email if you have signed up for notifications or you can check out my tiktok/ instagram for updates @jaspreetkstudio
When are my subscriptions sent out?
All subscriptions are posted on the 16th of each month, the day after the renewal and cut-off date.
When will I get my order?
Delivery times vary depending on location and postal services. For UK customers allow up to 3–14 working days after dispatch. For international allow up to 20 days.
If you have not received your mail by then please contact jaspreetkstudio@gmail.com
Please do note that these are all untracked so I can't give you updates on your delivery.
How do I cancel my subscription?
We’re sorry to see you go 💔
You can cancel your subscription at any time through the Subscription Management section of your account.
To avoid being charged for the next month, please make sure you cancel before the 15th.
If you ever feel like coming back, we’ll be right here waiting for you!
Who do I contact if I need help?
If you have any questions or issues, feel free to reach out via our contact page, email (jaspreetkstudio@gmail.com) or dm me on tiktok/instagram @jaspreetkstudio, I'm always happy to help!